Due to the nature of sealed products in the TCG industry, we do not offer returns. Having said that, if something arrives damaged or not as described, send us an email and we will make it right. info@heartysouptcg.com
Cancellations can be requested prior to shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made
Please email info@heartysouptcg.com with the subject line "CANCEL ORDER # [Insert #Here]" so we can get on it immediately